All of our products come with a 2 year guarantee so that you can be assured that in the unlikely event of the product breaking down, there is a full 24 months parts and labour guarantee.

You can register your appliance by clicking the 'Register Your Product' link on the left, or you can send it to us via post.

Should any issues arise with your Iceking product then please call our national service helpline on: 01527 888133 and we will do our very best to have any issues resolved as soon as possible.

Spare Parts

Many of our products have replacement parts available because here at Iceking, we know that accidents sometimes happen. If you need to order spare parts or would like some advice and support on your Iceking products, please call our national service helpline on: 01527 888133.


How do I return a product?

If for any reason you are unhappy with your product, please contact our national service helpline in the first instance on: 01527 888133. They will be able to assess and assist you with your product issues and if necessary, they will inform you of the relevant steps of how to return the product.

How do I register my new product?

You can register your product online by clicking on 'Register Your Product' button and completing the online form.  Alternatively, you should have received a Guarantee card within your product. Please fill this in making sure to include your product serial number and receipt number and post back to us at the address stated.

Contact Us

We offer a comprehensive range of customer services to make sure you get the very best out of each IceKing product.

Whether you're registering a new appliance, need information about spares and repairs, are looking for a product manual or simply searching for frequently asked questions, you'll find them all on this page.