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Support & FAQs

Should you require any assistance you can rest assured that our customer service and repair team are on hand to help.



All of our products come with a 2 year guarantee so that you can be assured that in the unlikely event of the product breaking down, there is a full 24 months parts and labour guarantee.

You can register your appliance by clicking the 'Register Your Product' link on the left, or you can send it to us via post.

Should any issues arise with your Iceking product then please call our national service helpline on: 01527 888133 and we will do our very best to have any issues resolved as soon as possible.



Many of our products have replacement parts available because here at Iceking, we know that accidents sometimes happen. If you need to order spare parts or would like some advice and support on your Iceking products, please call our national service helpline on: 01527 888133.



We offer a comprehensive range of customer services to make sure you get the very best out of each IceKing product.

Whether you're registering a new appliance, need information about spares and repairs, are looking for a product manual or simply searching for frequently asked questions, you'll find them all on this page.